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Tapcart Takes $50M For Mobile Commerce

socalTECH

Santa Monica-based Tapcart, a startup focused on helping Shopify-powered e-commerce brands with mobile apps, has raised $50M in a Series B funding round, the company announed Monday afternoon. Tapcart says its platform allows cusomers to create apps using drag-and-drop, codeless tools which merchants can customize for their customers.

Commerce 113
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6 User-Centered Design Guidelines To Thrill Customers

Startup Professionals Musings

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends.

Design 105
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53 Questions Developers Should Ask Innovators

TechEmpower

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” ” or “Are you developing for desktop, tablet, mobile, or all three?” Who are the customers? Who’s helping you with fundraising?

Develop 520
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8 Ways The Stakes Are Higher On Customer Expectations

Startup Professionals Musings

With the advent of the Internet, social media, and instant communication via texting, customer expectations for service, as part of their entire customer experience, have changed. They expect you to be there, to know their history as a customer, and to treat them with priority and respect.

Customer 171
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Embrace Gets $45M For Mobile Data Tracking

socalTECH

Culver City-based Embrace, a new startup focused on helping companies manage the mobile data they are collecting, has raised $45M in a funding round. Embrace says its customers include Hyatt, GOAT, Apprentice, Cameo, and TextNow. The company's co-founder and CEO is Eric Futoran.

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Perch Mobility Snags Funding For Scooter Charging Network

socalTECH

Los Angeles-based Perch Mobility, a startup that is developing portable charging "pods" aimed at helping professional chargers and scooter operators to bulk-charge scooters and e-bikes, says it has scored seed funding for its efforts. The company said the funding came from Lorentzen Investments. Size of the funding was not announced.

Mobile 133
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6 Principles For Creating Great Customer Experiences

Startup Professionals Musings

Today’s customers demand more than a good product; they expect a great customer experience. A few companies are leading the way, including Apple with their iPad and iPhone, offering irresistible stores with friendly experts, elegant packaging, and customer service that never ends.

Customer 150