Startup Professionals Musings

DECEMBER 12, 2020

It allows investors to come into alignment with customers. Focus relentlessly and passionately on the customer. Bezos asserts that the advantage of being customer focused is that customers are always dissatisfied. Bezos asserts that the advantage of being customer focused is that customers are always dissatisfied.

Slides 137

Slides Customer Custom Satisfaction 137

SoCal CTO

NOVEMBER 17, 2009

A day might include a discussion with a finance partner, an investor, a customer or a fusion partner. Some days I respond to questions asked by folks like yourself, the press, or an entity doing a case study, i.e. Citrix, RIM, USC. I might also be found working on a presentation for an event or speaking engagement. Great posts.

Acquisition 170

Acquisition Customer Custom Ideas 170

Startup Professionals Musings

OCTOBER 13, 2023

In my search for guidance on modern business leadership studies, both scientific and actual case studies, I was impressed with a new book, “ Head and Heart: The Art of Modern Leadership ,” by Dr. Kirstin Ferguson. If you're asking someone else and wish to build that connection, be actively present during the interaction.

Case Study 112

Case Study Study Startup Examples 112

Startup Professionals Musings

SEPTEMBER 6, 2023

Make every effort to have your mind be totally present for each challenge from a team member or customer. Some recent studies by scientists assert that multi-tasking not only reduces your output, but it also reduces your IQ. You will also find this reduces stress and allows you to stay cool and calm.

Demand 103

Demand Activity Email Mentor 103

Startup Professionals Musings

OCTOBER 9, 2021

While I do agree that many attributes of a good entrepreneur, such as curiosity, confidence and determination, are largely determined by early-life experiences, a good education is critical in understanding the elements of creating a business and wooing customers. It’s never too early to stop studying and start doing it for real.

Entrepreneur 149

Entrepreneur Tips Writing Coach 149

Startup Professionals Musings

FEBRUARY 24, 2020

While this approach appears to cost more on the surface, it often actually costs you less, when you consider the hidden costs of rework, poor customer satisfaction, employee management, and training required. Direct customer-facing non-technical roles should be the last ones outsourced.

Outsource 123

Outsource Startup Technical Review Training 123

SoCal Tech Calendar

MARCH 17, 2012

Your mission, should you choose to accept it, is to estimate market size, competitive market share, how many potential customers are there, and price points. Several case studies will be presented, although the names will be changed to protect the innocent. He announces, "Let's build a gold-plated widget!" See [link] (more)

Competition 100

Competition Innocal Case Study SoCal 100

InfoChachkie

APRIL 30, 2012

One of the immersion techniques Guy promotes is to offer a hands-on trial, in which the prospective customer can touch, feel and experience your product before purchasing it. In most instances, the majority of the above characteristics were present.

Study 243

Study Advertising Research Customer 243

Startup Professionals Musings

JULY 18, 2015

I may be old fashioned, but the term consultant still conjures up an image of a self-proclaimed expert who can make great presentations, generate recommendations and leave you to do the hard work of implementation. Treat a startup as a customer, not a client. Be responsive to every customer communication.

Services 100

Services Startup Software Review Social Media 100

Startup Professionals Musings

SEPTEMBER 22, 2014

Unfortunately, startups are not one-man shows, so entrepreneurs need to study leadership as much as they study technology. Startup leaders recognize the need for strong credentials to demonstrate competence to team members, customers, and investors. Customers want to see results. These are the hard parts.

Startup 107

Startup Technology Guide Entrepreneur 107

Tech Zulu Event

NOVEMBER 18, 2011

Having paying “Customers” is what makes the cash register roar. An entrepreneur having low self worth is the number one deterrent for a potential customer not buying into what you are selling. Using your service or owning your product isn’t why a person buys, it’s the experience your customer will have. Second, how to get leads.

Customer 85

Customer Custom Marketing SEO 85

Xconomy

SEPTEMBER 9, 2016

According to Organovo CEO Keith Murphy, the technology has been validated across a broad set of safety data, and seven of the top 25 global pharmaceuticals are now customers—including Merck, Roche, Astellas, and Bristol-Myers Squibb. It was our customers talking about our technology.”.

Sample 40

Sample Screening Study San Diego 40

Startup Professionals Musings

NOVEMBER 3, 2017

Studies show that doubling your income increases happiness by less than 10%. They will also amplify your inspiration to your customers, and keep it growing in your own mind. These people need to cover the gamut from partners, marketers, suppliers, to customers. Be inspired by customer value rather than solution features.

Ideas 54

Ideas Study Entrepreneur Customer 54

Startup Professionals Musings

SEPTEMBER 11, 2015

Yet in this age when customers have a thousand alternatives, and are overwhelmed by a multitude of messages, sales efforts can make or break a business. In fact, I believe modern entrepreneurs need to be super sales people, in the most positive sense, to their team as well as customers. You and the customer have to be on the same side.

Sales 106

Sales Entrepreneur Customer Custom 106

Startup Professionals Musings

MAY 31, 2013

Unfortunately, startups are not one-man shows, so entrepreneurs need to study leadership as much as they study technology. Startup leaders recognize the need for strong credentials to demonstrate competence to team members, customers, and investors. Customers want to see results. These are the hard parts.

Entrepreneur 92

Entrepreneur Technology Startup Guide 92

Startup Professionals Musings

OCTOBER 28, 2018

While I do agree that many attributes of a good entrepreneur, such as curiosity, confidence and determination, are largely determined by early-life experiences, a good education is critical in understanding the elements of creating a business and wooing customers. It’s never too early to stop studying and start doing it for real.

Startup 97

Startup Writing Coach Incubator 97

Eric Greenspan

MARCH 25, 2013

In 2010, after my 5th talk, USC Marshall School produced a case study about the customer centricity offered by the company. The model is quite different in that most of the service appears to be at a retail location, carried in by the customer. Make It Work was a truly remarkable company in its day.

USC 157

USC Case Study Study Email 157

Tech.Co

AUGUST 16, 2017

Finding potential customers continues to be a huge challenge not only for established marketing and sales teams but also for startup executives and solo entrepreneurs. A study in 2013 showed that 61 percent of marketers found it hard to generate high-quality leads. Customer Outreach Solution – Mailshake. What’s more?

Tool 79

Tool Startup Help Template 79

Startup Professionals Musings

FEBRUARY 23, 2018

The image of a self-proclaimed expert who can generate a report, make a great presentation, and leave you to do the implementation, is just not attractive when you don’t have a staff, and you are already overloaded with the crisis of the day. Treat every business as a customer, not a client.

Social Media 56

Social Media Software Review Customer Custom 56

Startup Professionals Musings

AUGUST 29, 2012

Michael Useem of Wharton, in his book, “ The Leader’s Checklist ,” outlines 15 mission-critical leadership principles, and also includes six avenues of learning for new entrepreneurs to activate their leadership skills: Study leadership moments. Of course, these need to be customized for every culture and every business environment.

Study 94

Study Startup Activity Mentor 94

Both Sides of the Table

OCTOBER 4, 2009

If you sell a product direct to a customer – in person or on the phone – you need to understand what their pain points are and position your product benefits against those pain points. Many, many tech companies I meet start with a set of “awesome features” and present them to me (and I suspect also to customers). Why Buy Mine?

Sales 319

Sales Startup Platform Tips 319

Startup Professionals Musings

JUNE 2, 2019

In this era of rapid change, you can’t afford to stop learning, or you will find that your competitors, your customers, and your team, may soon be following someone else. In fact, you may have noticed in a recent study , that the business CEO turnover rate last year was the highest in 10 years, and may go even higher this year.

Tips 97

Tips Mentor Coach Metrics 97

Both Sides of the Table

MARCH 25, 2016

After a year in the market, MakeSpace was growing rapidly and our biggest issue was CAC (customer acquisition costs) relative to payback period (when we get our marketing investment back) and relative to LTV (lifetime value). We need to market to that customer to make them aware of our product or service. Choose that market.

Startup 150

Startup Marketing Study SEO 150

Startup Professionals Musings

APRIL 8, 2013

Jim Stengel, in “ Grow: How Ideals Power Growth and Profit ” chronicles a ten-year study of the world’s fifty best businesses, including Apple, and concludes that those who centered their businesses on a culture of improving people’s lives had a growth rate triple that of competitors in their categories. Set your standards very high.

Startup 101

Startup Training Study Customer 101

Startup Professionals Musings

FEBRUARY 5, 2016

Many entrepreneurs are so passionate about their new startup idea that they can’t believe any intelligent being, investor or customer wouldn’t react just as excitedly after a quick introduction. You have to persuade the right partners to join and build the solution, the right investors to fund it and the right customers to buy it.

Ideas 56

Ideas Study Entrepreneur Customer 56

Startup Professionals Musings

NOVEMBER 14, 2013

Present everything. The four steps of a successful presentation always include preparation, practice, delivery, and asking for the order. Make these part of every interaction with partners, customers, and team members. Study them carefully and practice them religiously. It just requires a discipline of relentless focus.

Entrepreneur 99

Entrepreneur Activity Startup Customer 99

Startup Professionals Musings

MARCH 4, 2012

Jim Stengel, in his latest book “ Grow: How Ideals Power Growth and Profit ” chronicles a ten-year study of the world’s fifty best businesses, including Apple, and concludes that those who centered their businesses on a culture of improving people’s lives had a growth rate triple that of competitors in their categories. Train all the time.

Training 109

Training Startup Study Customer 109

Startup Professionals Musings

SEPTEMBER 7, 2016

Yet in this age when customers have a thousand alternatives, and are overwhelmed by a multitude of messages, sales efforts can make or break a business. In fact, I believe modern entrepreneurs need to be super sales people, in the most positive sense, to their team as well as customers. You and the customer have to be on the same side.

Ideas 65

Ideas Sales Entrepreneur Customer 65

Startup Professionals Musings

JULY 11, 2015

The four steps of a successful presentation always include preparation, practice, delivery, and asking for the order. Make these part of every interaction with partners, customers, and team members. This discipline is the art of making a constant of new business opportunities, new customers, and new revenue flowing into your startup.

Entrepreneur 102

Entrepreneur Activity Customer Custom 102

Startup Professionals Musings

OCTOBER 15, 2016

While I do agree that many attributes of a good entrepreneur, such as curiosity, confidence and determination, are largely determined by early-life experiences, a good education is critical in understanding the elements of creating a business and wooing customers. It’s never too early to stop studying and start doing it for real.

Entrepreneur 98

Entrepreneur Tips Writing Coach 98

InfoChachkie

JUNE 16, 2016

Custom Wharton Degree. As I turned away, somewhat shocked with the ease with which I had customized my curriculum, he stopped me and asked, “I can understand why you want to take Squash, but can I ask why you are enrolling in Farsi?”. If you haven't already subscribed yet, subscribe now for free weekly JohnGreathouse.com articles!

Entrepreneur 100

Entrepreneur Class Course Writing 100

Both Sides of the Table

DECEMBER 17, 2013

Clearly in an enterprise customer this is unlikely. One of the questions I used to ask in any recruiting meeting for a senior hire or even a junior sales rep is as follows: “When you run sales campaigns do you prefer to . Call high, and get passed down or; B. You can rise up once you have your armaments.”

Sales 375

Sales Technical Review Organization Case Study 375

Southern California Edison Blog

FEBRUARY 22, 2018

In a study from NewVantage Partners, 48.4% Big data can help businesses across many industries to uncover hidden trends and patterns in the marketplace, as well as achieve insights into customer needs and preferences. Congestion can result in reduced quality of service for employees and external customers alike. Sources: [link].

Organization 59

Organization Competition Networking Customer 59

Startup Professionals Musings

OCTOBER 7, 2012

Present everything. The four steps of a successful presentation always include preparation, practice, delivery, and asking for the order. Make these part of every interaction with partners, customers, and team members. Study them carefully and practice them religiously. It just requires a discipline of relentless focus.

Entrepreneur 96

Entrepreneur Activity Customer Custom 96

Startup Professionals Musings

JUNE 21, 2011

Michael Useem of Wharton, in his new book, “ The Leader’s Checklist ,” outlines 15 mission-critical leadership principles, and also includes six avenues of learning for new entrepreneurs to activate their leadership skills: Study leadership moments. Of course, these need to be customized for every culture and every business environment.

Activity 94

Activity Study Mentor Coach 94

Startup Professionals Musings

NOVEMBER 15, 2014

While I do agree that many attributes of a good entrepreneur, such as curiosity, confidence and determination, are largely determined by early-life experiences, a good education is critical in understanding the elements of creating a business and wooing customers. It’s never too early to stop studying and start doing it for real.

Writing 111

Writing Coach Incubator Entrepreneur 111

socalTECH

FEBRUARY 16, 2010

What's the story behind the idea--where did it come from, and how did you decide to present it at the business plan competition? Did you have any prior background in this, and what were you two studying? Noah Auerhahn: Our difference, is we're customer centric. Noah Auerhahn: We just had too much free time at USC.

USC 207

USC CPC Sites Startup 207