SoCal CTO

JANUARY 5, 2011

Steve Blank , January 25, 2010 10 Tips for Adding Game Mechanics to a Non-Gaming Service - ReadWriteStart , September 21, 2010 Startups & VCs: Learn How to Design, Market, & Eat Your Own. - First Principles.

Startup

socalTECH

APRIL 11, 2013

There are now a large number of online, peer-to-peer marketplaces which all aim at one thing; helping connecting people with others, so that they can offer their services or goods (a room for rent, a ride, a vacation timeshare, a dog sitter, etc.) Over time, that service provider gets a quality score. Why did you start the company?

Startup

TechCrunch LA

JULY 3, 2018

Postie uses a combination of online data collection and an on-demand print and mail technology to give its customers turnaround times on print orders in as little as 24 hours and what the company boasts is the equivalent of online ad-targeting.

Dollar Shave Club

socalTECH

MAY 11, 2011

Earlier this week, Los Angeles-based Anti-AgingGames (www.Anti-AgingGames.com), a new online game startup, announced a new service to help users improve their memory and concentration, as well as improve brain function. I studied cognitive science, the study of the brain, as an undergraduate. It's fun an effective.

Study

InfoChachkie

APRIL 30, 2012

One of the immersion techniques Guy promotes is to offer a hands-on trial, in which the prospective customer can touch, feel and experience your product before purchasing it. In one study of Canadian federal elections, researchers noted that attractive politicians received two and a half times as many votes as their less attractive opponents.

Study

Startup Professionals Musings

MARCH 19, 2022

With the power of the Internet, and the impact of the recent pandemic , the world of business services, such as accounting and marketing, have gone more and more remote. Yet the value of real relationships, as with consumer customers, has become critical to your business services growth and success.

Services

Startup Professionals Musings

JANUARY 3, 2011

Every startup needs to understand that the customer paradigm has dramatically shifted over the past two years with pervasive social networks and smartphones. If your business doesn’t connect with your customers, individually and as a community, demanding customers will not only ignore you, but will actively keep other customers away.

Customer

Both Sides of the Table

JUNE 22, 2015

So that we’re speaking the same language I would define “exclusive” as a period in which your company is prohibited from doing business with certain customers or business partners, which is why many incorrectly assume this is necessarily bad. Why Exclusivity Matters to Your Customers or Business Development Partners.

Outsource Development

Both Sides of the Table

NOVEMBER 25, 2014

He wants to compete to be the lead drummer in the competitive ensemble and study under Terence, an obsessive instructor who is hell bent on winning competitions for the school. The protagonist in the film, Andrew, is a drummer and the story is his experiences in his freshman year of one of the most elite music conservatories in the country.

Competition

Startup Professionals Musings

JULY 18, 2015

It is not limited to the realm of the top executive or board of directors, who could bring in consultants for studies and analysis. Treat a startup as a customer, not a client. A client relationship suggests that the consultant is in charge, whereas the customer designation recognizes the more modern model of the customer in control.

Services

Startup Professionals Musings

MAY 2, 2021

In that context, I came across an old study of 27 startups featured in Inc’s annual “Anatomies of a Start-up,” done for “The Journal of Business Venturing,” and published by George Gendron in Inc Magazine. As it turned out, 17 of the 27 companies were still in business seven years later, which is at least double that of other studies.

Startup

InfoChachkie

NOVEMBER 3, 2014

Although Search and Social both matter, Experian Marketing Services recently pointed out that 2013 saw a significant drop in the number of users who accessed social sites from search. It also gives marketers an opportunity to engage potential customers early on in the discovery phase, and track this journey to a conversion.

Entrepreneur

Both Sides of the Table

OCTOBER 22, 2010

He studied the errors that other people had made and tried to improve on them. He used online services such as SHOUTcast , which was online radio that allowed him to play his own songs, interrupt a song, do a commercial break and connect with fans. [It I study it every day.&#. He made many of his own mistakes.

Entrepreneur

Both Sides of the Table

APRIL 21, 2010

Peer-to-peer lending service; started on FaceBook; claim to own 79% of the US peer lending market in March 2010 with a whopping $8,664,750. Studying for the SAT, LSAT, GMAT, TOEFL, MCAT and other standardized tests in the US is a massive market that has been dominated for years by Kaplan and Princeton Review. LendingClub.

Venture Capital

Tech Zulu Event

JULY 31, 2013

01% conversion rate again to the people who clicked over to the website from the YouTube video, that’s 185 new customers, 185 people who would have never thought to google search for a tampon service, who will now be signing up to spend the 15 bucks a month to get tampons delivered to their door. If we apply that.01%

Dollar Shave Club

Startup Professionals Musings

MAY 12, 2021

If customers don’t know you exist, you can’t solve their problem, they won’t buy. Getting customer attention often takes more innovation today than solving the tough technical problems. Talk to real live customers in addition to marketers. Avoid the use of jargon, big claims, and special promotions.

Technical Advisors

Startup Professionals Musings

JULY 24, 2020

According to studies , the alternative of acquiring new customers still costs you five to seven times more than retaining existing ones. But customers today are fickle, instantly aware of every new alternative, due to the Internet and social media, and not afraid to change. Appeal to all your customer senses all of the time.

Customer

socalTECH

NOVEMBER 17, 2016

Los Angeles-based e-commerce service provider Onestop Internet --which is backed by Bessemer Ventures and Fung Capital USA--said it has run a new consumer survey, which shows that Amazon is a "serious threat" to its customers, apparel brands. The company said it tapped Survata for the study, which interviewed 501 online respondents.

Commerce

Eric Greenspan

MAY 9, 2013

It was an awesome company with a cult-like following and over 40,000 customers in Socal. I helped him study and I made it fun. I will be focusing on kid and parent relationships, products and services that are cutting edge, useful, green and might even be worthy of the TED stage. When it collapsed, he lost his hero. Yep, really.

SoCal

SoCal Tech Calendar

JULY 15, 2009

Companies that have social media strategies are finding them to be a valuable tool for driving customer engagement and building brand loyalty; one that translates into real revenue and increased customer satisfaction. See [link] (more).

Social Media

Startup Professionals Musings

AUGUST 2, 2012

These days, I’m hearing more and more that Location-Based Services (LBS) are entering the mainstream for mobile users, but I’m not sure why. Marketers see it as a better way to target customers, but the current consumer offerings have been slow to deliver.

Services

Startup Professionals Musings

SEPTEMBER 19, 2021

One of the reasons it’s so tough is that the rules are constantly changing on what it takes to win over customers, as customer attitudes and cultures change, and competitors continually strive to “raise the bar” on product and support. Existing customers can’t envision a new concept, or new behaviors.

Company

Berkonomics

FEBRUARY 28, 2011

Demand pull: too much demand for a product or service and not enough supply cause a competition for the product that drives prices higher without increasing the intrinsic value of the product. Cost push: labor or parts costs increase, causing the product or service to be priced higher without adding intrinsic value.

Demand

Startup Professionals Musings

JULY 9, 2022

Nevertheless, there is nothing wrong with studying and learning from the wisdom and experience of others. There are already a variety of cloud computing solutions available for common business usage, including the following: Software as a Service (SaaS). Infrastructure as a Service (IaaS). Platform as a Service (PaaS).

Technology

Startup Professionals Musings

JUNE 17, 2016

For too many small businesses, customer service is still seen as a “burden.” Entrepreneurs don’t realize that this burden is actually costing them over $200 billion in repeat sales, according to a recent study by the W. These days, relationships and online reviews are key drivers for over 80 percent of new customers.

Customer

Startup Professionals Musings

SEPTEMBER 15, 2021

Even without B-Corp status, entrepreneurs are speaking out more on the positives to support business models that benefit not just shareholders, but customers, workforce, the environment, and the greater community. Social responsibility opens the door to a broader customer base. Doing business is a human process.

Startup

socalTECH

OCTOBER 8, 2008

Pasadena-based Cramster (www.cramster.com) recently announced $3M in a large angel round for the firm's online study communities. Cramster is looking to create online study groups, to help high school and college students study math, science, and other topics. What we're trying to emulate is the face-to-face study group.

Study

Tech Zulu Event

NOVEMBER 18, 2011

Having paying “Customers” is what makes the cash register roar. An entrepreneur having low self worth is the number one deterrent for a potential customer not buying into what you are selling. Using your service or owning your product isn’t why a person buys, it’s the experience your customer will have.

Customer

Xconomy

OCTOBER 5, 2016

Companies must learn to become ecosystem drivers – even if only for a subset of their customers – in order to survive. A distinguishing feature of this model is that they are the destination in their space for a subset of their customers. And these companies have deep knowledge of their customers through data.

Organization

socalTECH

JANUARY 20, 2011

However, those services can be expensive, particularly for individual users and small and medium sized businesses. First, for folks who haven't used your service, what is Freebinar? Costin Tuculescu: I cam out of UC Irvine as a software engineer, studying computer science. It's not a freemium model. Thanks, and good luck!

Tech Coast Angels

TechCrunch LA

JUNE 16, 2020

These databases may exist on several different service providers’ cloud computing platforms making it that much more difficult to secure and track the data as it’s accessed by different users. Put simply, data security tools weren’t built to handle this kind of data fluidity across multiple services.

Los Angeles

Startup Professionals Musings

FEBRUARY 24, 2020

While this approach appears to cost more on the surface, it often actually costs you less, when you consider the hidden costs of rework, poor customer satisfaction, employee management, and training required. Direct customer-facing non-technical roles should be the last ones outsourced. Startups all need that flexibility.

Outsource

Startup Professionals Musings

DECEMBER 5, 2020

According to many studies, entrepreneurs tend to be happier , and over 80 percent of self-made millionaires are entrepreneurs. He lays out seven thinking strategies for both entrepreneurs and employees that will make them business winners: Focus on the customers at all times. Think like your ideal customer seeking value.

Entrepreneur

Both Sides of the Table

JANUARY 12, 2014

The starting point of product IS marketing, which is what a lot of young entrepreneurs that never studied business don’t realize. Product is simply about defining a physical good or service that would be valued by consumers of the product more than existing alternatives based on functionality, quality and/or price. But it works.

Marketing

socalTECH

AUGUST 14, 2019

power said that its study focused on 10 factors, including ease of use; ease of install/setup; reliability; energy efficiency; price paid; effectiveness of heating/cooling; internet connectivity; usefulness of app; variety of features; and customer service.

Report

Startup Professionals Musings

OCTOBER 1, 2022

As a mentor to many business professionals and owners, and aspiring entrepreneurs, I find a wealth of innovative ideas, but often less insight on what it really takes to transform ideas into an income stream that can excite new customers into long-term business success. Test your innovation with at least a hundred customers.

Ideas

Startup Professionals Musings

APRIL 16, 2022

” by Donna Cutting, who is a globally-recognized guru on employee culture and optimizing customer service. In my experience, a healthy team is a prerequisite for a thriving business, innovation to meet market needs, and high customer loyalty. Other studies have shown a return of up to 400 percent for this approach.

Technical Review