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MindTouch Picks Up $12M For Customer Self Service Software

socalTECH

San Diego-based MindTouch , a developer of software-as-a-service tools to help companies create self-service, customer support sites, has raised $12M in a Series A funding. MindTouch's software provides customer support search tools, product information, and more to end users.

Customer 100
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53 Questions Developers Should Ask Innovators

TechEmpower

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” Who are the customers? Can you provide specific examples of different types of customers, what they need, and what the system will do for them? will you leverage?

Develop 520
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Customer Trust Is An Opportunity With A Huge Payback

Startup Professionals Musings

Here are a few specifics on how to be part of the solution, without the costs, rather than part of the problem: Put a personal face and address on your site; don’t hide behind an “info” email address. Use video and audio, rather than jargon, abbreviations, and computer lingo on your site. Don’t take shortcuts on these.

Customer 137
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7 Startup Marketing Strategies To Bring In Customers

Startup Professionals Musings

Contrary to popular opinion, viral marketing has not eliminated the need for old-fashioned lead generation to bring customers to a startup. Display ads on mobile devices, including video and audio, also offer a new opportunity to reach target customers. Social-media advertising. Email marketing.

Customer 146
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SodaHead Upgrades Polling Software For WordPress

socalTECH

Los Angeles-based SodaHead , the developer of online polling services and software, has just launched a major upgrade to the company''s polling software for WordPress. The new software is available through WordPress , and competes directly against such tools as Wp-Poll and Polldaddy. READ MORE>>.

Software 198
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Edgemesh Aims At E-Commerce Sites

socalTECH

Laguna Beach-based Edgemesh says it has upgraded its product Edgemesh Server product line to specifically help e-commerce customers before the holiday rush. The company said its product now offers up a new image optimization feature, which helps decrease image download sizes by 39%.

Commerce 113
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Generative AI – The End of Empty Textboxes

TechEmpower

Applying that solution to our job matching site made perfect sense. That’s why we’re planning on building most of our sites this way in the future. That’s why we’re planning on building most of our sites this way in the future. Profile Blurbs and Writing Prompts Let’s look at our job matching site in more detail.