Both Sides of the Table

MARCH 19, 2013

And of course the most successful technology companies: Google, Facebook, Salesforce.com [duh], Oracle, Microsoft all have loads of sales people. The most important way to sell a product for an early-stage business (or frankly any stage) is to have strong referenceable customers. How do you get referenceable customers?

Startup 403

Startup Sales Software Review Technical Review 403

Both Sides of the Table

JANUARY 12, 2014

If you’re a technology startup you need to excel at product, of course. Of course once submitted you could send out links to your friends and ask them to upvote your content and that would help. Of course reciprocity matters so they would all leap into action. It’s worth a quick read. My argument is pretty simple.

Marketing 379

Marketing Startup SEM SEO 379

Both Sides of the Table

SEPTEMBER 15, 2013

If you want to be a YouTube MCN producer the problem is compounded by the fact that of course the talent needs to make money as well. Of course it’s a competitive market so MCNs competing for top talent not only compete on rev share to talent but also to services that they provide talent. But the best MCNs are so much more.

Networking 366

Networking Media Content Customer 366

Startup Professionals Musings

FEBRUARY 25, 2022

I’m sure you have all noticed how today’s customers have changed the way they shop, but I still find, as an advisor and consultant, that many of you aren’t sure how to deal with the new mode, or are still waiting for things to get back to the old normal. Convenience is in the eye of the customer, not your company.

Demand 126

Demand Customer Custom Startup 126

Both Sides of the Table

MARCH 29, 2014

And being persistent I believe is the most important attribute for success in an entrepreneur (assuming of course that you have all the other requisite skills). Of course at one end of the bucket are entrepreneurs who are persistent but just aren’t polite. Of course I felt badly. It’s your job to persist.

Venture Capital 389

Venture Capital Email Startup Conference 389

Both Sides of the Table

NOVEMBER 16, 2014

But if you level up , raise capital and grow customers, revenue and staff – life changes. You course correct. Marketing of course often feels the opposite. They talk to customers, operations, sales, marketing and engineering to determine the company product roadmap. You just assign out tasks to all of us.

Entrepreneur 385

Entrepreneur CTO Hire Startup Sales 385

Both Sides of the Table

APRIL 21, 2013

It is of course why immigrants power so many successful businesses in the US and why we need to embrace them. So he made hand-made batches in a bucket and drove it to customers in his van. Focus on the customer and provide value - ”We just do our own thing and try to keep the price low. Having a strong sense of values.

Entrepreneur 415

Entrepreneur Startup Pricing Product 415

Both Sides of the Table

FEBRUARY 9, 2014

Of course passion isn’t enough. You need a great concept in which you will build something that is truly unique and that will be valued by your customers. So of course I want (need) to make money for my investors (LPs). But the two can of course go hand-in-hand. It’s even a direct quote in my Twitter bio.

Venture Capital 373

Venture Capital Startup Course Entrepreneur 373

Both Sides of the Table

APRIL 3, 2014

Whenever I heard why we didn’t feel a sales process at an important customer was going well (or if we lost) I would get involved myself. They are as good at selling you as they are at selling your product to customers. Customer also buy social proof because others are acting as strong references.

Sales 382

Sales Help Startup Pricing 382

Startup Professionals Musings

OCTOBER 21, 2023

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Of course, that has be a repeatable event, with enough revenue to sustain the business. Customer support is more than handling exceptions. Marty Zwilling

Customer 109

Customer Custom Satisfaction Sales 109

Both Sides of the Table

JUNE 17, 2017

I want to understand how many units the company is selling, whether this is increasing over time and how well they’re doing at retaining the customers that they do acquire. The Nature of Revenue Matters Of course revenue alone won’t tell you enough. My first priority is to understand “growth drivers.”

Startup 227

Startup Venture Capital Sales Course 227

Both Sides of the Table

AUGUST 17, 2014

In this short clip below, Nanea emphasizes this important point – if you create a product customers love, it will ultimately be a good business decision as well. There is a tangible understand that comes from engineers talking with real customers that simply can’t be gleaned from intuition or staring at computer screens.

Technical Review 315

Technical Review Blogging RSS Organization 315

Startup Professionals Musings

FEBRUARY 4, 2023

Businesses see this as the Holy Grail for finally being able to predict who, where, and when customers will buy their existing solutions, and what their future solutions must look like to be attractive. Of course, there is a big jump needed from data to real insights, intelligent decisions, and future predictions.

Customer 115

Customer Custom Social Media Research 115

TechCrunch LA

SEPTEMBER 21, 2021

Los Angeles-based Just says it uses telematics “to reward safe drivers and reduce insurer bias” by looking at factors such as how, when and where customers drive, rather than factors such as ZIP code or marital status as most traditional insurers do. Of course, Just is not the first company to offer personalized auto insurance.

Startup 203

Startup Customer Custom Los Angeles 203

Both Sides of the Table

NOVEMBER 18, 2012

Throughout the course of last year I never had more than $8,000 in my account. . Sign up customers who are paying you money for a service you can’t 100% guarantee is going to be operational for the full period that they’re expecting. I didn’t want to disappoint my customers. Of course I do! My employees.

Blogging 420

Blogging Press Entrepreneur Venture Capital 420

Both Sides of the Table

SEPTEMBER 3, 2013

Great leaders are able to empower their team members to make autonomous decisions and great leaders know when to empower them versus when to step in and course correct. I know that back in your office you will disagree with each other – but never in front of investors, customers, partners, etc. Summary : Teams matter.

Venture Capital 377

Venture Capital Slides Course Summary 377

Berkonomics

MAY 17, 2018

It is a story about focus upon the customer, first. An event of extraordinary customer service. Their largest customer, Hamilton Island Resort, had just suffered a fire that destroyed the building containing their large minicomputer installation. Then I immediately called the CEO of the Florida customer to explain.

Customer 226

Customer Custom Sales Course 226

Both Sides of the Table

DECEMBER 17, 2013

Clearly in an enterprise customer this is unlikely. Not always, of course. One of the questions I used to ask in any recruiting meeting for a senior hire or even a junior sales rep is as follows: “When you run sales campaigns do you prefer to . Call high, and get passed down or; B. But more than junior people.

Sales 375

Sales Technical Review Organization Case Study 375

Both Sides of the Table

MARCH 14, 2013

But through expressing points-of-view I can raise above the consciousness of my customers (entrepreneurs and limited partners who invest in VC funds) in ways that I couldn’t without breaking through the noise of the hundreds of others of VCs who also have money. ” Of course not. I am a VC. I hand out money. More strategic.

Marketing 389

Marketing Press Blogging Startup 389

Berkonomics

FEBRUARY 22, 2018

Not all consultants give advice worth taking, of course. We were quite confident that our services would yield great, measurable results. Unfortunately, it is human nature to enthusiastically ignore to act upon recommendations of third party consultants. There are many, many exceptions, but far more instances of this in the business world.

Sample 243

Sample Report Course Conference 243

Berkonomics

AUGUST 18, 2022

Of course, this has never happened to you, and you have never done this in your past. Customer perspective: Ratings of customer satisfaction, statistics of customer retention, market share and even brand strength. So, we are speaking of a theoretical manager here. Well, how to prevent it from happening?

Satisfaction 156

Satisfaction Statistics Course .Net 156

Both Sides of the Table

OCTOBER 15, 2014

Much has been written about when it is time to hire a “professional CEO” to run a startup company and of course that has long been a norm in Silicon Valley when founders find that their inexperience may be a limiting factor in company growth ( know as the Peter Principle ). and Microsoft had become.

CTO Hire 309

CTO Hire Organization Google Course 309

Berkonomics

DECEMBER 28, 2017

Of course, the response depends upon lots of variables, including whether the company is in a fund-raising mode (in which case the CEO may be spending up to 80% of his or her time on this alone). Analyzing your commitments of time to business.

Class 243

Class Organization Activity Customer 243

Both Sides of the Table

FEBRUARY 28, 2018

Many of us learned about substitute products in undergrad economics courses. When a product is truly unique and demanded a retailer willingly promotes and sells it en masse in part because it does get margin on the good but also because it brings customers in the door who spend on other products. Ariel understood her customer?—?the

Product 296

Product Course Customer Custom 296

Berkonomics

APRIL 6, 2017

Of course, you have a vision for what you will do to change the world. It serves as the rallying cry for future employees, investors, customers and suppliers. I love absolute statements. And this is one of my favorites. You’re at the ignition stage of your newest business venture.

Entrepreneur 256

Entrepreneur Course Resource Email 256

Berkonomics

JULY 26, 2018

Is your product or service one that responds to a customer need, real or perceived? In general, there are three types of products or services: those a customer needs, those a customer wants, an d those a customer believes he does not want or need. An example of how not to do it.

Sales 226

Sales Customer Custom Pricing 226

Berkonomics

JUNE 14, 2018

friend who teaches a graduate course in entrepreneurism at a local university. The rules for “pledging an invoice” as collateral for borrowing call for attaching signed shipping documents showing that the goods have been picked up by the carrier, at which point the title transfers to the customer and the invoice from the company is “good”.

Course 226

Course Entrepreneur Customer Custom 226

Both Sides of the Table

OCTOBER 26, 2020

and of course a relentless pursuit of helping founders succeed. So mostly we just had to listen to customer feedback from founders, VCs and LPs. The core of the investing job of course is investing dollars into startup companies and helping as a mentor, advisor and board member on the companies in which you’ve invested.

Venture Capital 361

Venture Capital Startup Invest CitySearch 361

TechCrunch LA

JANUARY 26, 2022

In numerous interviews throughout the past two years, Weiss and other executives have emphasized the company’s focus on its direct-to-consumer online shipping model and obsession with iterating the customer experience based on feedback. billion valuation from Lone Pine Capital, Sequoia, Forerunner Ventures and others.

CTO Hire 197

CTO Hire Layoffs Commerce Email 197

Berkonomics

JANUARY 4, 2018

And of course, most are willing to trade information to get information. The source of this information was typically the purchasing decision-maker for a friendly customer or candidate customer. It is natural to want to associate with these people for many reasons, certainly socially.

Guide 243

Guide Conference Course Email 243

Both Sides of the Table

NOVEMBER 22, 2014

Of course Airbnb hosts love the company. I doubt they have a customer problem. They want our customer records. But if you’re an Airbnb host you’re making money by renting out your apartment which doesn’t involve you spending hours on actual work. It’s found money. And there’s always a but.

Press 418

Press Journal Startup Training 418

Both Sides of the Table

OCTOBER 26, 2014

Yesterday I wrote a post about The Silent Benefits of PR in which I pointed out that most young companies I encounter don’t fully grasp the benefits of PR because they are less measurable than product milestones or customer acquisition analyses (like CAC/LTV). When to start PR?

Press 319

Press Startup Writing Training 319

Both Sides of the Table

JANUARY 6, 2014

The functions of an early-stage board are pretty obvious and well understood: Providing introductions to customers, biz dev partners, recruits, the press, other investors, etc. Over time you start to figure out who you customers are and how to sell to them or how to get them to adopt your products if you’re a consumer-oriented startup.

Startup 325

Startup Sales Technical Review Software Review 325

Both Sides of the Table

MAY 21, 2018

And my specific response that I recommended was to say, “I can send you our standard data pack but honestly I have too many other firms asking for customized data and we simply can’t send each person custom reports. Of course you have to be careful with this. I knew she’s come see you. But they had to show they were committed.

Funding 217

Funding Newsletter Venture Capital Email 217

TechEmpower

JULY 24, 2023

Even when they have talked to multiple developers or development firms, we’re often the first to ask basic questions like “Who are your customers?” ” Of course, it’s more complicated than just checking boxes on a question list. Who are the customers? For customer service? will you leverage?

Develop 520

Develop Development Technical Review SEO 520

Startup Professionals Musings

AUGUST 21, 2021

Of course, that means a mindset willing to give up much more equity, and taking on a whole new level of risk. Of course, customer relationships, and penetration into new market segments are also critical elements. Isolate marketing from sales for maximum customer focus.

Startup 151

Startup Course Sales Entrepreneur 151

Berkonomics

AUGUST 2, 2018

Mercedes offers a premium automobile with its customers expecting luxury first, quality second, service third, and price a distant fourth. If Apple released a $229 notebook computer, it would damage the brand and reduce the value of owning an Apple computer in the minds of existing customers.

Pricing 226

Pricing Competition Examples Class 226