Berkonomics

AUGUST 3, 2017

First customers are critical. Your first customers for any product or service form your reference base, the important group of allies that your marketing and sales people rely upon when attempting to create buzz and make a mass market for a new product. Make your customer a partner in the process.

Customer

Both Sides of the Table

APRIL 12, 2015

We never built our product on one partner’s data platform but on many (20 primary data sources plus 100+ smaller ones) and Twitter’s move doesn’t “shut down DataSift” it simply takes 1,000+ customers who consume Twitter data through DataSift and makes their life more difficult. Just how much?

Platform

Both Sides of the Table

OCTOBER 25, 2014

It is possible, of course, to recruit great people as an underground startup but it is 10x easier when qualified candidates whom you may not even know read about your company and are excited by your vision. Enterprise Sales – The very first thing a potential customer does when you email or call to set up a meeting is Google you.

Press

Startup Professionals Musings

OCTOBER 30, 2022

Today’s customers are much more in control of their buying decision, as they have more choices and more information than ever before. Bloom’s classic book, “ The New Experts: Win Today's Newly Empowered Customers.” This is a key moment where your customer acquisition costs go way down, and your profits go way up.

Customer

Startup Professionals Musings

JULY 16, 2022

We are living in a new generation of business, where customers drive the experience, and highly engaged employees are required to keep up with customer expectations. Of course, these are great, but they don’t happen without enlightened leadership coming first.

Customer

Startup Professionals Musings

MAY 27, 2023

With interactive social media and video everywhere, everyone needs to feel they have a relationship with their leaders, and every brand needs leader personification for customers to relate. Interact with employees and customers on a regular basis. Never be too busy to talk to real customers. Keeping it simple is the best course.

Customer

Both Sides of the Table

FEBRUARY 16, 2015

” Of course I agree with this. So he would allocate say – 20% to sales, 15% to marketing, 20% to eng priorities, 10% to customer support, 10% to ops, 20% to ‘platinum customers’ and maybe 5% directly to me as the CEO. Of course we fancy ourselves as the best sales people in the company.

Startup

Startup Professionals Musings

OCTOBER 17, 2020

Of course, there are caveats to every opportunity. Of course, you can choose to play it safe with more incremental, modest innovations, There’s nothing wrong with modesty. I’m looking for things like the next Internet, nuclear batteries, or a technology to cure cancer. That’s the great thing about being an entrepreneur.

Customer

Both Sides of the Table

MAY 4, 2015

It wins through better distribution, logistics, inventory management, warehousing, customer support, merchandising, cross-selling and ultimately on price & scale. It’s not just big in Dallas but in San Diego, Phoenix and Sacramento but also Boston, Chicago, Washington and of course San Francisco. Of course they are.

Ideas

TechCrunch LA

MAY 3, 2022

I also had custody of my 16-year-old sister, so I was managing my course load and taking these trips, and it was during one of the those rides that I thought there has to be a better way to do this. “Myself and a few of the other Black female students started taking day trips or weekend trips to New York City to get our hair done.

Tool

Both Sides of the Table

MARCH 19, 2013

And of course the most successful technology companies: Google, Facebook, Salesforce.com [duh], Oracle, Microsoft all have loads of sales people. The most important way to sell a product for an early-stage business (or frankly any stage) is to have strong referenceable customers. How do you get referenceable customers?

Startup

Both Sides of the Table

JANUARY 12, 2014

If you’re a technology startup you need to excel at product, of course. Of course once submitted you could send out links to your friends and ask them to upvote your content and that would help. Of course reciprocity matters so they would all leap into action. It’s worth a quick read. My argument is pretty simple.

Marketing

Both Sides of the Table

SEPTEMBER 15, 2013

If you want to be a YouTube MCN producer the problem is compounded by the fact that of course the talent needs to make money as well. Of course it’s a competitive market so MCNs competing for top talent not only compete on rev share to talent but also to services that they provide talent. But the best MCNs are so much more.

Networking

Startup Professionals Musings

FEBRUARY 25, 2022

I’m sure you have all noticed how today’s customers have changed the way they shop, but I still find, as an advisor and consultant, that many of you aren’t sure how to deal with the new mode, or are still waiting for things to get back to the old normal. Convenience is in the eye of the customer, not your company.

Demand

Both Sides of the Table

JUNE 22, 2015

So that we’re speaking the same language I would define “exclusive” as a period in which your company is prohibited from doing business with certain customers or business partners, which is why many incorrectly assume this is necessarily bad. Why Exclusivity Matters to Your Customers or Business Development Partners.

Outsource Development

Both Sides of the Table

MARCH 29, 2014

And being persistent I believe is the most important attribute for success in an entrepreneur (assuming of course that you have all the other requisite skills). Of course at one end of the bucket are entrepreneurs who are persistent but just aren’t polite. Of course I felt badly. It’s your job to persist.

Venture Capital

Both Sides of the Table

NOVEMBER 16, 2014

But if you level up , raise capital and grow customers, revenue and staff – life changes. You course correct. Marketing of course often feels the opposite. They talk to customers, operations, sales, marketing and engineering to determine the company product roadmap. You just assign out tasks to all of us.

Entrepreneur

Both Sides of the Table

APRIL 21, 2013

It is of course why immigrants power so many successful businesses in the US and why we need to embrace them. So he made hand-made batches in a bucket and drove it to customers in his van. Focus on the customer and provide value - ”We just do our own thing and try to keep the price low. Having a strong sense of values.

Entrepreneur

Both Sides of the Table

FEBRUARY 9, 2014

Of course passion isn’t enough. You need a great concept in which you will build something that is truly unique and that will be valued by your customers. So of course I want (need) to make money for my investors (LPs). But the two can of course go hand-in-hand. It’s even a direct quote in my Twitter bio.

Venture Capital

Both Sides of the Table

APRIL 3, 2014

Whenever I heard why we didn’t feel a sales process at an important customer was going well (or if we lost) I would get involved myself. They are as good at selling you as they are at selling your product to customers. Customer also buy social proof because others are acting as strong references.

Sales

Startup Professionals Musings

OCTOBER 21, 2023

Proof of any business model starts with a finished product or solution, sold to a new customer for full price, with high satisfaction for the value received. Of course, that has be a repeatable event, with enough revenue to sustain the business. Customer support is more than handling exceptions. Marty Zwilling

Customer

Both Sides of the Table

AUGUST 17, 2014

In this short clip below, Nanea emphasizes this important point – if you create a product customers love, it will ultimately be a good business decision as well. There is a tangible understand that comes from engineers talking with real customers that simply can’t be gleaned from intuition or staring at computer screens.

Technical Review

Startup Professionals Musings

FEBRUARY 4, 2023

Businesses see this as the Holy Grail for finally being able to predict who, where, and when customers will buy their existing solutions, and what their future solutions must look like to be attractive. Of course, there is a big jump needed from data to real insights, intelligent decisions, and future predictions.

Custom

TechCrunch LA

SEPTEMBER 21, 2021

Los Angeles-based Just says it uses telematics “to reward safe drivers and reduce insurer bias” by looking at factors such as how, when and where customers drive, rather than factors such as ZIP code or marital status as most traditional insurers do. Of course, Just is not the first company to offer personalized auto insurance.

Startup

Both Sides of the Table

JULY 1, 2015

“the ecommerce company gained fauxmentum by raising artificially high amounts of venture capital and spent lavishly on customer acquisition despite long payback periods and questionable LTV” __. In the ecommerce arena I see some great companies spending heavily on customer acquisition. __. faux·men·tum.

Startup

Both Sides of the Table

NOVEMBER 18, 2012

Throughout the course of last year I never had more than $8,000 in my account. . Sign up customers who are paying you money for a service you can’t 100% guarantee is going to be operational for the full period that they’re expecting. I didn’t want to disappoint my customers. Of course I do! My employees.

Blogging

Both Sides of the Table

SEPTEMBER 3, 2013

Great leaders are able to empower their team members to make autonomous decisions and great leaders know when to empower them versus when to step in and course correct. I know that back in your office you will disagree with each other – but never in front of investors, customers, partners, etc. Summary : Teams matter.

Venture Capital

Berkonomics

MAY 17, 2018

It is a story about focus upon the customer, first. An event of extraordinary customer service. Their largest customer, Hamilton Island Resort, had just suffered a fire that destroyed the building containing their large minicomputer installation. Then I immediately called the CEO of the Florida customer to explain.

Customer

Both Sides of the Table

DECEMBER 17, 2013

Clearly in an enterprise customer this is unlikely. Not always, of course. One of the questions I used to ask in any recruiting meeting for a senior hire or even a junior sales rep is as follows: “When you run sales campaigns do you prefer to . Call high, and get passed down or; B. But more than junior people.

Sales

Both Sides of the Table

MARCH 14, 2013

But through expressing points-of-view I can raise above the consciousness of my customers (entrepreneurs and limited partners who invest in VC funds) in ways that I couldn’t without breaking through the noise of the hundreds of others of VCs who also have money. ” Of course not. I am a VC. I hand out money. More strategic.

Marketing

Berkonomics

FEBRUARY 22, 2018

Not all consultants give advice worth taking, of course. We were quite confident that our services would yield great, measurable results. Unfortunately, it is human nature to enthusiastically ignore to act upon recommendations of third party consultants. There are many, many exceptions, but far more instances of this in the business world.

Sample

Berkonomics

AUGUST 18, 2022

Of course, this has never happened to you, and you have never done this in your past. Customer perspective: Ratings of customer satisfaction, statistics of customer retention, market share and even brand strength. So, we are speaking of a theoretical manager here. Well, how to prevent it from happening?

Satisfaction

Both Sides of the Table

OCTOBER 15, 2014

Much has been written about when it is time to hire a “professional CEO” to run a startup company and of course that has long been a norm in Silicon Valley when founders find that their inexperience may be a limiting factor in company growth ( know as the Peter Principle ). and Microsoft had become.

CTO Hire

Berkonomics

DECEMBER 28, 2017

Of course, the response depends upon lots of variables, including whether the company is in a fund-raising mode (in which case the CEO may be spending up to 80% of his or her time on this alone). Analyzing your commitments of time to business.

Class

Both Sides of the Table

MAY 6, 2015

And of course thank you to CB Insights. We are a customer. My huge debt of gratitude to our tireless quant jock, market guru and associate extraordinaire Glenn Poppe for his work on this (while simultaneously closing about 6 transactions). You were right, Alex , he is a superstar. Thank you for the referral! And we are huge fans.

Marketing

Berkonomics

APRIL 6, 2017

Of course, you have a vision for what you will do to change the world. It serves as the rallying cry for future employees, investors, customers and suppliers. I love absolute statements. And this is one of my favorites. You’re at the ignition stage of your newest business venture.

Entrepreneur

Berkonomics

JULY 26, 2018

Is your product or service one that responds to a customer need, real or perceived? In general, there are three types of products or services: those a customer needs, those a customer wants, an d those a customer believes he does not want or need. An example of how not to do it.

Sales